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This course uses a range of techniques, including neuro-linguistic programming (NLP), enabling you to develop your ability to ‘partner’ internal customers. It is designed to increase the effectiveness of your impact on the business, in meetings and daily interactions, to create a relationship that adds real value to your organisation.
• building a strong rapport with your internal customers
• understanding different influencing styles and how they affect relationships
• understanding the impact you have on others
• identifying your ‘personal brand’
• applying these skills to everyday interactions with your internal customers.
Sarah Langeveld FCCA
Principle Consultant, 3600 Business Solutions Ltd
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