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 Event Details
Product
Title:FREE EVENT - Managing Difficult People
Ref:MNB13BRIMDP
Supplier:CAET
Category:MN Meeting
Product Type:Regional Networks
Product Group:Bristol Network

 Available Dates
Courses Available
Available Events


 Event Outline
Course Outline
Managing Difficult People
-The importance of recognising different personality types
-How to clear measures and performance standards to coach performance
-Learn how to diffuse conflict through others using language
-Managing and maintaining emotional control during the conversation
-Effectively plan for challenging events and people

Speaker:
Chris Atkinson

An international trainer specialising in speaking about engagement, organisational culture and inspiring leadership. He is a Master Trainer with Carnegie University who has worked in training and development since 2001.

Qualifying for Dale Carnegie in 2001 he became their youngest trainer in the organisation worldwide, a business of around 4000 people. Now 10 years on he is known for having a very dynamic and passionate communication style.

In the last 12 months Chris has spoken at events in Malaysia, China, Spain, France, Sweden, Denmark, UK and Italy.

Timings:
6.15pm Registration
6.30pm Presentation
8.45pm Close

Venue:
The Business School
University of Gloucestershire
The Park
Cheltenham
GL50 2RH

Document

Document

Registration name - CERTIFIED ACCOUNTANTS EDUCATIONAL TRUST - Registered office - 29 LINCOLN'S INN FIELDS, LONDON, WC2A 3EE - Registered Charity Number.313219 - © 2010 ACCA