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 Event Details
Title:FREE EVENT - Managing Difficult People
Category:MN Meeting
Product Type:Regional Networks
Product Group:Bristol Network

 Available Dates
Courses Available
Available Events

 Event Outline
Course Outline
Managing Difficult People
-The importance of recognising different personality types
-How to clear measures and performance standards to coach performance
-Learn how to diffuse conflict through others using language
-Managing and maintaining emotional control during the conversation
-Effectively plan for challenging events and people

Chris Atkinson

An international trainer specialising in speaking about engagement, organisational culture and inspiring leadership. He is a Master Trainer with Carnegie University who has worked in training and development since 2001.

Qualifying for Dale Carnegie in 2001 he became their youngest trainer in the organisation worldwide, a business of around 4000 people. Now 10 years on he is known for having a very dynamic and passionate communication style.

In the last 12 months Chris has spoken at events in Malaysia, China, Spain, France, Sweden, Denmark, UK and Italy.

6.15pm Registration
6.30pm Presentation
8.45pm Close

The Business School
University of Gloucestershire
The Park
GL50 2RH



Registration name - CERTIFIED ACCOUNTANTS EDUCATIONAL TRUST - Registered office - THE ADELPHI, 1-11 JOHN ADAM STREET, LONDON, WC2N 6AU - Registered Charity Number.313219 - © 2010 ACCA