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 Event Detail
Event
Event Title:Business Process Improvement
Event Ref:PC13IDBPI/2394
Product Group:Corporate Sector
Event Type:Course
Region:London
Town:London
Location:ACCA Headquarters
Start Date:06-Dec-2013
End Date:06-Dec-2013
Start Time:09:30
End Time:17:00
Classes
NameStart DateEnd Date
Business Process Improvement06-Dec-201306-Dec-2013


 Outline
Course Outline
BUSINESS PROCESS IMPROVEMENT

Pressure to improve both customer service and profitability mean organisations must focus on delivering what the customer really values in cost-effective ways. This course offers a handson introduction to designing, improving and managing business processes.

KEY FEATURES
• interactive and hands-on approach
• a business game and case studies
• process mapping exercises
• ensuring processes add real customer value
• challenging the status quo
• making process management stick in your organisation.

LECTURER
Peter Hill FCMA MIMC
Client operations director, Bellis-Jones Hill Group

 Prices
Price Details
ItemSupplierPriceVATTotal
Business Process ImprovementCAET£480.00£0.00£480.00
Total £480.00£0.00£480.00

Document

Document

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